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Reliability

Revsnap is designed to provide dependable access to regression testing workflows for enterprise implementation teams. We monitor production services, track customer-facing availability, communicate incidents transparently, and maintain backup processes to support recovery.

Availability

We design the service for high availability and continuously monitor production systems. Our public status site provides current service status, component-level health, scheduled maintenance, and historical incidents.

Formal SLA commitments, if applicable, are governed by the customer agreement or service level addendum.

View service status →

Customer-facing core services

  • Application UI
  • API
  • Authentication & SSO
  • Database
  • Test Execution
  • Queue & Background Processing

Supporting services

  • Email Notifications
  • Billing & Payments
  • Analytics & Telemetry

Monitoring and incidents

We use synthetic monitoring and application telemetry to detect customer-visible issues. The public service status reflects the health of Revsnap customer-facing services. Third-party provider status is monitored internally, but public status is based on customer-visible impact.

We maintain automated backups to an independent backup storage provider using scheduled backup workflows. Backups are designed to support recovery in the event of data loss or platform failure. Restore testing and recovery validation are part of our operational readiness programme.